Resume
Joost Comperen
Agile Project Manager Digital / Web / IT
Experienced Business Analyst Digital in a leadership position with a demonstrated history of working in the information technology and services industry in a global business environment. Strong business development and skilled in Content Management Systems (SDL Tridion), Digital Experience (DX), Web Strategy and Online Marketing.
In 2019 I have decided to make a switch and start as a freelancer to apply my knowledge and experience as a agile project manager, business analyst and SDL Tridion expert in digital projects for other organizations. My business level knowledge will also apply to projects where other CMS systems are being used. I could be hired for projects in a variety of roles, such as Project Manager, Business Analyst, Product Owner, Functional Consultant and DX advisor. All will depend on the client's needs and could also be a combination of roles.
Owner at Project Buzzard
Partner at Oppidum
Interim services
Scrum Master / PM
Setting up and managing your projects according to the agile framework. My background is in digital/web development projects working in an agile scrum team as a scrum master and as projectmanager in business operational projects.
Agile Product Owner
Bridging the gap between business/market needs and value adding product improvements. I am bringing 7 years of experience as and agile product owner in digital/web development projects, owning the product backlog and doing stakeholder management.
Business Analyst Digital
As an analyst for digital products I will work with business stakeholders and experts in the organization to investigate needs and solve business challenges. This skill has been developed throughout all past work experiences.
SDL Tridion CMS
Bringing 15 years of knowledge and working experience with the SDL Tridion WCM software in various capacities: user, implementor, super user, application owner, content manager, product owner and delivery manager.
Work experience
Senior Manager Digital Experience
Amsterdam, 2017 - 2019
Leading a team that designs, builds, maintains and measures the online channels in a global environment. In this role I am an Agile Business Analyst / Product Owner bridging the gap between the business (mainly Marketers) and the technology (web development). Based on a quarterly reviewed roadmap I align on needs and wishes of the business and define projects. In this capacity I have the responsibility over the full delivery process from idea till roll-out. Simultaneously I performed the role of Scrum Master to coach the development team and the organization in adopting the agile way of working.
As an SDL Tridion Sites super user I guide and advise other users on the effective use of the Tridion Sites CMS and the specifics of the web environment implementation. Part of that is incident management, content support and the localization process covering 9 languages.
Secretary Works Council
Amsterdam, 2017 - 2019
Secretary in a newly started 7-members Works Council in the Dutch entity of SDL.
Global Web Channel Manager
Amsterdam, 2012 - 2017
Managing a team of web developers and QA-engineers that owns a web platform and websites which runs in the cloud. As a team we develop (agile scrum) and deliver new functionality and UX/UI optimizations. We perform maintenance such as system upgrades, biweekly deployment of platform improvements and roll-out of new integrations. We support the organization by providing 1st and 2nd line incident management.
Agile Business Analyst / Product Owner of SDL's global websites and related web environments using SDL Tridion Sites (web content management). Responsible for 'translating' business requirements into design briefs and functional requirements, setting priorities on web development projects (scrum product owner), providing guidance to marketers on new website projects, rolling out new functionality and websites. Coordinating user support on a global scale for an effective use of the SDL Tridion Sites cms and the SDL Media Manager vms. Managing the translation process for a multilingual online presence in 9 languages.
Simultaneously I performed the role of Scrum Master to coach the development team and the organization in adopting the agile way of working. In this position I have started with a team to design, build and roll-out a new corporate website for SDL, www.sdl.com, a subdomain website appstore.sdl.com and the audience specific website www.sdltrados.com. In January 2015 the corporate website has been redesigned and rebuilt and went through another redesign in 2017 after a corporate brand change. The new website provides up-to-date design and offering an optimized browsing experience to the visitor on both desktop and mobile devices.
Senior Website Marketer
Amsterdam, 2010 - 2012
Super user of the corporate website which has grown out to become an important lead generation tool for the sales representatives in offices around the world. I supported all marketers in their online marketing activities focusing on the effective use of the web system, trouble shooting issues and providing guidance in new web content creation projects. This also included the translation process for achieving a multilingual online presence.
I have guided an online re-branding process including a restructuring of the website, content rewriting and imagery renewal.
Product Marketer
Amsterdam, 2006 - 2010
Responsible for product positioning of Tridion and related modules, new product version roll-out preparation and communication, supporting sales with communicative product marketing material both online and offline.
I have done a number of re-branding projects when SDL Aquired Tridion and with the roll-out of new product and company positioning. This involved offline marketing material and a full rebuild and re-branding of the corporate website.
Managed a project team to design and build a community website for customers and partners around the Tridion WCM product.
Online Marketing Manager
Apeldoorn, 2004 - 2006
Responsible for the online presence of the company, expressing the corporate messaging, product positioning (also offline), partner channel communication and customer stories. I have lead a vendor selection for web content management software.
Additionally I have set up an event calendar and program for tradeshows and the annual company hosted customers and partners networking event. I have ran the programs myself for three years.
Product Manager/Marketer
Apeldoorn, 2001 - 2004
Responsible for delivering product enhancement requirements to development for the Process Modelling tool. Organizing all aspects of new product version roll-outs both internally and externally.
Certificates
General Marketing - B1
Nima
2007
Tridion Functional Design & Content Modeling
SDL
2007
Tridion BluePrinting & Authorization
SDL
2006
Tridion Fundamentals
SDL
2005
Education
Amsterdam University of Applied Sciences
Amsterdam, 1998 - 2002
Bachelor Degree of Business Administration and Management, General
Fontys University of Applied Sciences
Amsterdam, 1996- 1998
Bachelor Degree of Business Administration, Management and Operations
Volunteer experience
Current volunteer positions
Youth baseball
Advising sports organizations to optimize their offering for better outcomes and more fun for children.
Helping A.H.C. Quick with building a new strategy for their youth baseball division and introducing an approach based on learning rather than on winning.
Supporting Flamingos Baseball and Softball school in their effort to provide an affordable year-round professional training program for children in all ages and skill-level.
Symphonic orchestra
Non-subsidised cultural organization often lack the financial means to hire professionals.
Supporting and advising Orkest van het Groene Hart, an amature symphonic orchestra, on marketing communications, optimizing the operation and long term strategy building.
Local community
Actively contributing to and initiating social activities in the street where I live in Gouda. The effect of these activities would allow neighbours to get acquinted and to be supportive to each other when needed.
Previous volunteer positions
My past volunteer experiences all relate to baseball in various capacities. I am playing baseball since I was 12 after a friend from school introduced me to it. I got hooked to this game with its diverse aspects that help children to get control of their physics and mentality.
Boardmember Marketing & Partnerships
Nieuwegein, 2014 - 2018
Volunteer position in the board of the Dutch National Baseball & Softball Federation (KNBSB) focused on marketing, public relations and partnerships.
Chairman of the board
Amsterdam, 2004 - 2014
Leading, growing and professionalizing the Baseball and Softball club A.H.C. Quick in Amsterdam. I have been awarded as honered member of the club.
Sports Association Manager
Amsterdam, 2009 - 2014
Marketing, PR and advocacy of baseball and softball as part of the Dutch baseball federation. Aimed to achive a higher participation of youth players at clubs in the Amsterdam area.
